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Using AI in Natural Language Processing for B2C, Call Centers

PRODUCT ANALYSIS: How Marchex brings actionable intelligence to business interactions with an AI-powered platform that leverages natural language processing in real time.

Nvidia Aims for Data Center With $6.9 Billion Mellanox Deal

Nvidia officials say the acquisition of the networking vendor will make the GPU maker a data center-scale company.

How PA Networks Realigned Partner Program to Changing Nature of Security

TREND ANALYSIS: Most businesses standardize on couple of server, network and storage vendors but are forced to use dozens of security vendors. Palo Alto Networks uses its platform security approach to enable partners to add their IP under the umbrella …

The Five Most Dangerous New Attack Techniques

eWEEK DATA POINTS: Experts from the SANS Institute outline a series of new attacks and the steps that enterprises can take to mitigate them.

How to Reduce ERP Security Risks

Enterprise resource planning software platforms are increasingly being targeted by attackers, but thankfully there are things that enterprises can do to reduce the risk.

Miami Heat Shows How the Digital Game Is Played

NEWS ANALYSIS: In a year without mega-stars, Miami’s basketball team increases sales through fan engagement and digital interaction using a well-integrated digital platform.

Addigy Adds Single Sign-On to Its Apple Device Management Platform

Other enhancements to the cloud-based Apple device platform include expanded MDM services and script sharing capabilities.

Just Wait Until Cars and Cities Start Talking Amongst Themselves

FUTURE TECH ANALYSIS: This IT will enhance significantly our autonomous driving future but, where applied, it will also enhance traditional human-driven cars in a variety of ways–potentially changing significantly not only the safety of our ever-smart…

#eWEEKchat March 13: Getting Relevance Out of Corporate Data

JOIN US: This is a chat-based conversation about how IT is rapidly evolving into a new phase that is making high-end data analytics available on a widespread basis—through the cloud, edge computing and web applications. How will your company use this f…

Why Microsoft Exchange Unified Messaging Changes Are a Big Deal

eWEEK DATA POINTS: Microsoft has made two announcements concerning key changes coming to Microsoft Exchange Unified Messaging functionality – and many organizations will be affected.